The second-hand marketplace Users Express Frustration Regarding Size Modifications

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

This online marketplace has altered its sizing categories for female and kids' apparel but did not contact all users about the change.

Online Platforms Reaction

Many shoppers and sellers are posting online stating that platform listings now display a different size category compared to what was initially listed because of the remapping.

Vinted explained the revised method more closely matches comparable marketplaces.

It has advised users to review their products and manually change the size if necessary, resulting in member annoyance.

Size Classification Modifications

Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.

User Experiences

A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, based in Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Manual Updates

Another shopper, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.

Marketplace Information

The platform boasts over 100 million shoppers, with 18 million British users.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods following member complaints.

John Miller
John Miller

A digital strategist with over a decade of experience in tech consulting and content creation across European markets.